Contact
The quickest way to reach us is by email: hello@ozelinx.io. We read every message and aim to reply within three working days.
Corrections
If something on the site is wrong or out of date, please include the page address, what needs changing and, ideally, a link to the source that shows the correct information. For market data issues, tell us the page, the asset and roughly when you saw the problem.
Data providers and publishers
If you publish a free market-data API or a crypto news feed and would like it considered, send us the documentation link. We cannot accept payment for coverage.
Privacy requests
To ask about personal data, see our privacy policy and email us with “Privacy” in the subject line.
What to include
- The full page address (for coin and asset pages, include the part after
?, for example/asset/?symbol=OANDA:XAUUSD). - The tab you were on (for example Liquidity or Derivatives) and the value you saw.
- Roughly when you saw it, with your time zone, because live data changes every few seconds.
- Your browser and device, and a screenshot if possible.
- For news, the headline and publisher. We can fix tagging and feed problems, but not the publisher's article.
Before you write
Many questions are answered on the data & methodology page (sources, delays, models and why some tabs are hidden) and the glossary. To change your cookie choice or delete data stored in your browser, use cookie settings. Nothing is stored with us, so we cannot restore deleted watchlists.
Frequently asked questions
A price looks wrong. What should I do?
Check the source line under the widget first: free stock and futures data is often 15 minutes delayed, and some markets use proxies. If it still looks wrong, email us the page, the tab, the value and the time.
Can you add a coin, stock or news source?
Send us the name and, for news, the RSS feed address. We add markets and feeds when a free, reliable source exists. We do not accept payment for coverage.
Do you offer support for exchanges or trading bots?
No. Please contact the exchange, broker or software provider directly through its official website.
What we can't help with
We cannot give personal investment advice, recover funds, or provide support for third-party exchanges, wallets or trading software. Please contact those services directly through their official websites. We will never ask for your passwords, API secrets or wallet recovery phrases.